Thank you for contacting us. Please choose one of the channels below and keep multiplying!
+55 (21) 99055-5702
Rio de Janeiro
Av. Júlio de Sá Bierrenbach, 65, Bloco 2 Sala 717, Barra
Rio de Janeiro, RJ, 22775-028
ARENA HUB - Allianz Parque - Rua Palestra Itália 200 - Portão A - Água Branca
São Paulo - SP, 05019-000
Questions & Answers
What can or cannot I do with MultiplierApp?
We follow the best practices of all social networks and you should follow too. If misuse is identified, hate speech, fake news, spam, the insertion of the logo within the first 3 seconds of any video, improper and systematic use of copyrighted music or other infringements, your account may be canceled in the system and registered networks can be penalized by social networks themselves. So, check our usage policies and safely multiply!
What is the difference between MultiLive and MultiPrivate?
The MultiplierApp is a set of solutions that help you to multiply. MultiLive allows you to go live with your social networks and connect 'Digital Ambassadors' by replicating at the same time, even with recorded videos. MultiPrivado allows you to have secure meetings, also live or with recorded videos and offers a safe environment, with restricted access to courses, training, meetings, with a gallery for making videos available, etc. Both products offer private players for publishing outside of social networks, publishing reports and more.
How do I start a free trial?
You can create an account by downloading our apps on Android and iOS stores or on computers, create an account by clicking here. As we are a very powerful communication tool, for security reasons, usage policies and best practices with social networks, we only ask for a few hours for approval and activation of your account. The free trial lasts 7 days and you can connect up to 30 social networks on MultiLive and create and access private rooms on MultiPrivate.
In addition to my social networks, how do I connect to my digital ambassadors on MultiLive?
When you create an account, the system creates a link: your electronic invitation. You can send this link via WhatsApp, Messenger, post on social networks, send by email or by any electronic means. People who want to connect click on the social networks they want, authenticate themselves and connect their personal profiles, pages, groups, channels, etc. They can leave whenever they want and you can also disable whoever you want by doing 'ON / OFF' on each registered profile. Access our courses and click on MultiLive to watch videos and get more information.
Can I increase and decrease the number of social networks or cancel my plan at any time?
Yes, there is no renewal or grace period to start using. We offer quarterly discount plans so you can multiply with more savings!
Can I contract MultiLive or Multi Private separately? What are the limits?
You can, but when you hire MultiplierApp automatically you are entitled to both in the following proportions: for each 1 social network contracted on MultiLive (which enters live simultaneously), you are entitled to 10 simultaneous users watching on MultiPrivate and vice versa. For every 10 simultaneous users contracted, watching on MultiPrivate you are entitled to 1 social network contracted on MultiLive.
MultiLive> plan with 10 simultaneous social networks
= MultiPrivate (10x users simultaneously watching) = 100 simultaneous
MultiLive> plan with 50 simultaneous social networks
= MultiPrivate (10x users simultaneously watching) = 500 simultaneous
This applies to the limit of users watching simultaneously on the publishable MultiLive player or on the publishable MultiPrivate player. Example: if you have chosen to publish your MultiLive player on your webpage or app and you are entering live on them and on social networks at the same time, and you are also currently in other meetings or internal training on the MultiPrivate player, we consider the sum of the people watching at the same time on the 2 players.
Remember that this only applies to the publishable internal players of both. But when you go live on MultiLive, through social networks connected by you or your digital ambassadors, everyone's followers are not watching through your internal MultiLive player, but are watching the internal players from Facebook, YouTube, etc., so if 100,000 people are watching your live on MultiLive (on social networks), this does not consume the limit on the number of people simultaneously watching your live on your internal MultiLive player.
What is Auto Live and how does it work?
Auto Live is the function in the MultiplierApp that allows you to upload pre-recorded videos, choose the date and time and schedule your live in advance with confidence. You can program that same video up to 9 times at once for different dates and times.
At MultiLive - all registered social networks (your social ambassadors) will enter live at the same time on the scheduled dates and times.
In MultiPrivado - all users with access allowed in private rooms will watch your live on the scheduled dates and times, with text chat to interact (as well as a live on Facebook or Instagram for example) and the participants, in addition to being able to write, can also upload images, photos, videos, etc. You can block users in the chat and in the private rooms and in addition, you have galleries to provide different content.
What is MultiPrivate and how does it work?
In addition to multiplying on social networks with MultiLive, with MultiPrivado you have a safe environment for meetings, training, training, distance learning and much more, both from computers and from Andoid or iOS.
When you create an account, the system creates a link: your arrival page. You can send this link via WhatsApp, Messenger, post on social networks, send by email or by any electronic means. Everyone who signs up through it appears in the MultiPrivate panel and you approve or not that each one has access to each private room created and you can have several private rooms at the same time for different purposes with different groups of users.
All users with access allowed in the private rooms will watch their live (real, from computers, android or ios) or scheduled through Auto Live on the scheduled dates and times, with text chat to interact (as well as in a live on the Facebook or Instagram for example) and participants, in addition to being able to write, can also upload images, photos, videos, etc. You can block users in the chat and in the private rooms and in addition, you have galleries to provide different content.
It also has reports on access and lives made and for registering users and you can also upload ready-made lists, immediately approving the access of these participants or connect your internal corporate system, giving immediate access to all users already logged into your system. for one or more specific private rooms. For the latter option, please contact us.